Policies

Currency and Taxes

All prices are in Canadian dollars. 

5% GST in AB, BC, MB, NT, NU, QC, SK and YT

5% PST in SK (diapers, diaper inserts, diaper covers, boosters and liners are exempt from PST)

13% HST in NB, NL and ON (ON receives 8% point of sale rebate on cloth diapers)

14% HST in PE

15% HST in NS (10% point of sale rebate on cloth diapers)

Shipping

Orders will be shipped within 1-2 business days of purchase. 

There is a flat shipping rate of $15.  Orders of $99 or more receive free shipping.

Delivery

We offer free delivery to Swift Current.

To take advantage of free delivery please contact us prior to ordering to receive a code to enter in the shopping cart or to request the COD payment option. 

Payment Options

Online credit card payments are processed through Paypal. Please note that you do not need a Paypal account in order to purchase online.

If you prefer to pay with money order, please email us your order using the Contact page, and we will send you an invoice. Order will be shipped after receiving the money order.

Cash on Delivery is available for those eligible for free delivery.

Privacy

Cottontail Tushies Cloth Diapers does not share or sell your personal information. Addresses and phone numbers are used soley for delivery purposes or to contact you regarding your purchase. Credit card information is processed through Paypal and Cottontail Tushies does not have access to your credit card information.

Returns

Returns will be accepted only on unused, unwashed items with packaging and tags intact up to three months after purchase date. Items returned more than 30 days after purchase will be eligible for store credit only, while items returned within 30 days of purchase are entitled to store credit or refund. Please keep your electronic receipt until you are certain that you are satisfied with your purchase, as the order number is required to process returns. The customer is responsible for shipping costs of returned items.

Cloth Diaper Consultations

Customers in the Free Delivery zone (see Delivery section above) are also eligible for free cloth diaper consultations. If you would like to view products products prior to purchasing or are unsure about cloth diapering and would like to talk to someone in person please contact us to set up a meeting.



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